Security & Warehousing

Sussex Warehouse Facility

Call Nova Warehousing – 01444 635000

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Our clients take their e-commerce and mail order businesses seriously. Some clients are so busy being successful, they find it hard to spend time with the necessary lower level functions, and as a result, need to outsource this to trusted partners. Distribution and fulfilment is part of this.

Nova Direct own and operate a massive 30,000 square foot warehouse facility from our main site in West Sussex. The warehouse has customer designated pick and pack faces and pallet racking per client plus a high security caged area for high value goods.

As we are located near to the M23 we have excellent transport links and infrastructure to motorways, (M25, M23, M4, M3, M2).  We have the capability to receive deliveries directly from shipping ports.

Of course, as you would expect, all our staff are experienced, flexible and trained in all aspects of outsourced warehousing with excellent efficient customer care ,helping you store, sell and distribute your goods to your clients.

Data & Warehouse Security

With such a long history of confidential mailings and the fulfilment and distribution of high value goods, we take every precaution to ensure that your data and goods are protected.

Naturally we have invested heavily in security systems and processes to cover all projects and valuables.

Warehouse Security

At our warehouse, we have fitted extensive internal and external CCTV, touch-pad entry on all doors and a 24 hour presence with out of hours patrols.

Secure Procedures

All projects and jobs are documented with strict quality control procedures, laying down the process for its successful completion. All Nova Direct employees are required to understand and follow the procedure for each activity they are qualified to undertake.

We don’t believe in leaving things to chance.

Like all companies, we are measured by results and the effectiveness of everything we do . This includes everything from initial planning, estimates and through to production or fulfilment – this is of the utmost importance to us.

It’s why we were one of the first production facilities to be awarded the Quality Standard for Mail Production (QMP). This accreditation was launched in 2001 in response to an industry-wide programme of research and consultation. It is the quality mark for mailing houses, which supply enclosing and dispatch services for direct mail.

Nova Direct is registered under the Data Protection Act 1998 and are obliged to ensure customers are aware that, under certain circumstances, all databases are screened against the MPS register to ensure no law is broken relating to unsolicited direct mail.

All members of staff have undertaken to abide by the rules of the act and maintain confidentiality at all times.

Nova Direct are also a founding member of the ‘Trucost’ Environmental Scheme, whereby companies are assessed for their environmental production and purchasing policies.

Nova Direct Mail strives to maintain environmentally friendly levels at all times.