Data Management

Powering up your database!

Our highly sophisticated data management systems ensure that you always mail the right person, correctly titled and correctly addressed. However, we will also clean, sort and refresh your databases, as well as find new customers for you. We call this energising process ‘powering-up the database’ and it can turn your database into the most effective and valuable marketing tool in your company’s possession.

However, no matter how clever the systems are, they need to be guided by our knowledgeable and skilled staff, whose experience in interpreting the results can make an inspired difference.

Data Profiling
Profiling is an essential first step in strategic marketing. It can indicate when and where to look to acquire new customers.

Data Capture
We undertake capture data from any media (eg from donation forms, questionnaires or coupons) and will formulate into a database ready for processing or return to customer.

Mailing Lists
We supply business and consumer mailing lists for use in your direct marketing campaigns.  Using our knowledge and experience we can obtain quality, tailor made mailing lists that are fresh and up to date.  We will always source the most cost effective lists and ensure a quick response rate. 

Data Warehousing
We store and maintain your customer databases within a secure environment on site.

Software Development
Writing and developing of bespoke programmes to enable us to create an interface with any CRM system. This will then provide bespoke printing solutions such as financial statements, daily fulfilment and other essential communications.

Data Processing
Our systems and data technicians continuously monitor, refresh and update data. This enables us to deal with all aspects of data processing:

• Merge, purge and de-duplication

• Mailing Preference Service (MPS)
This is a list of families who would prefer not to receive unsolicited direct mail

• Telephone Preference Service (TPS)
This is a list of telephone numbers who would prefer not to receive unsolicited sales and marketing telephone calls

• Fax Preference Service (FPS)
This is a list of fax numbers who would prefer not to receive unsolicited faxes

• National Change of Address (NCOA)
This file contains approx 9.5million records of new and old addresses. It is compiled by the Royal Mail using re-direction requests from householders. It can be used as a Gone Away File or to track and trace

• Postal Address File (PAF)
A file that contains every address in the UK and can be used to cross-reference data. Compiled by the Royal Mail.

• The Deceased Register (TDR)
This file is collected in collaboration with local registrars throughout the UK at the time a death is registered

• The Bereavement Register (TBR)
This file is collected in collaboration with local government registrars, law firms, hospitals and funeral directors throughout the UK within 7 days of a death.